Cancellation & Refund Policy

Last Updated: July 14, 2026

PromptPlum (Mukesh Gupta) sells one-time digital products — we do not sell subscriptions, and nothing auto-renews. Because digital goods are delivered electronically and are accessible immediately, the following terms apply.

PromptPlum Premium (Lifetime)

PromptPlum Premium is a one-time lifetime purchase — a single payment with no subscription, no recurring billing, and no auto-renewal, so there is nothing to cancel. Access is activated instantly on your account after payment. Because the benefits (an ad-free experience and premium prompts) are delivered immediately, Premium is generally non-refundable once activated, except as described under Exceptions below.

Prompt Packs

Prompt Packs are one-time digital products delivered instantly upon purchase and are generally non-refundable once purchased or accessed.

Exceptions

If you were charged in error (for example, a duplicate charge) or did not receive access due to a technical issue, contact us within 7 daysof the transaction and we'll resolve it — including a refund where appropriate.

Refund Method & Timeline

Approved refunds are issued to the original payment method, typically within 5–7 business days.

Governing Law

This Cancellation & Refund Policy is governed by and construed in accordance with the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts of Uttarakhand, India.

Contact

For any billing question, contact us at [email protected].